Auto Care Ocean Grove

Reviews of Auto Care Ocean Grove

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  yeah tabby Added February 08, 2024

  ★ ★ ★ ★ ★
  Outstanding! Could not be happier with the quality of service and the knowledge and expertise of the mechanics keeping my Hilux running like a dream. Special thanks to Harry and Em, always going above and beyond to provide the Hilux with the specialist service and care it needs. Cheers guys
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  Gus Harfield Added February 07, 2024

  ★ ☆ ☆ ☆ ☆
  Not very trustworthy and happy to take work there not competent with. Rang up and said I need my glow plugs changed and injectors tested, obviously they needed to diagnose the glow plugs themselves and didn't trust my word costing me 200. Then was advised they don't have the gear to test injectors.
  Later that day another phone call advising me all the glow plugs are really badly siezed in the block and if proceeding a 50/50 chance of one snapping which would result in the head having to come off and thousands of dollars later, or he could proceed but the original quote of 500 would probably be doubled or trippled, so I said put it back together and I'll do it.
  Just finished the job myself taking 1.5 hours none of the plugs were siezed, none were broken it did take a bit of back and forth, but what might of added 40 mins on to replacing glow plugs how can a quote of 500 turn into double or tripple.
  Won't ever be returning or recommending to anyone for more then a oil change
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  Luke McGrath Added January 28, 2024

  ★ ★ ★ ★ ★
  We have been using this service center ever since we moved to Ocean Grove 10 years ago.
  They have gone above and beyond to insure we receive the best communication and that all extra work required on our cars is quoted and communicated before it is carried out.
  I would highly recommend these guys and thank them for there reliable and honest service over the past 10 years.
  Also thanks for looking after your customers so well over the covid period the car pick up service from people's house was brillant.
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  craig potter Added January 17, 2024

  ★ ★ ★ ★ ★
  These guys are great. Always professional service. Prompt, quality work.
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  Bradley Warren Added January 10, 2024

  ★ ★ ★ ★ ★
  Had the tyre pressure sensor come on and they had a look straight away and had us back on the road in 5 minutes. Thanks for your help. Very much appreciated.

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